Privacy Policy

This Privacy Policy explains how Verified Local Business (“VLB”, “we”, “us”) collects, uses, and protects personal information when you use our directory, claim a listing, or connect accounts such as Google Business Profile.

Information we collect

Contact details provided during claims or submissions (name, email, phone).
Business information (name, address, category, website).
Account authentication identifiers (user ID, provider).
Review data and responses if you connect Google Business Profile or other platforms.
Usage data to improve site performance and security.

How we use information

Provide and manage business listings and claims.
Sync reviews and post replies when connected to third‑party platforms.
Communicate with you about your listing, account, or requests.
Maintain security, prevent abuse, and comply with legal obligations.

Google Business Profile connections

If you connect your Google Business Profile, we store OAuth tokens securely and only access data required to sync reviews or post replies on your behalf. You can disconnect at any time.

Data retention

We retain data for as long as necessary to provide the service, comply with legal requirements, or resolve disputes. You may request deletion of your account or data.

Your rights

You may request access, correction, or deletion of your personal information. Contact us using the details below.

Contact

Email: support@verifiedlocalbusiness.com